Privacy Policy

Last Updated: 16 December 2025

1. Introduction

Endurance Dynamics (a company providing both endurance running coaching services to individual athletes and arranges travel packages related to endurance events), is hereinafter referred to as "we", "us", or "our". We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your personal data when you visit our website, engage our coaching services, or book travel experiences with us.

This policy applies to all operations of Endurance Dynamics and its associated entities.

2. The Data We Collect

We collect different kinds of data depending on the specific service you interact with:

Identity Data: First name, last name, date of birth, and gender.
Contact Data: Billing address, email address, and telephone numbers.
Health & Performance Data (Coaching Clients): Information regarding injury history, medical conditions relevant to physical training, training logs, and biomechanical data. Note: This is classified as "Special Category Data" and is processed with your explicit consent to ensure your safety.
Travel Data (Tour Clients): Passport details, emergency contacts, dietary requirements, and travel insurance details.
Transaction Data: Details about payments to and from you and other details of products/services you have purchased from us.
Marketing Data: Your preferences in receiving content and communications from us.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of Contract: To deliver your coaching program or to fulfil your travel booking arrangements.
Legitimate Interests: To manage our business relationships, improve our methodology, and grow our content ecosystem, provided your rights do not override these interests.
Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., tax reporting or safety regulations).

4. Special Note on Health Data

For our coaching clients, we process health and injury data solely to design safe and effective training programs.

Confidentiality: Your medical details are reviewed only by the coaching staff and are never shared with third parties for marketing purposes.
Clearance: We may request validation from a medical professional to ensure you are fit to undertake our programs.

5. Disclosures of Your Data (Third Parties)

We do not sell your data. We share your personal data only with trusted third-party providers necessary to deliver our services:

Technology Partners: We use industry-standard Customer Relationship Management (CRM) systems, cloud storage providers, and secure email platforms to manage your account.
Payment Processors: We use secure third-party payment gateways to process financial transactions; we do not store your credit card details directly.
Travel & Ground Operators: For tour participants, strictly necessary data (e.g., Name, Passport) is shared with accommodation providers, transport services, and local tour operators to facilitate your trip.

6. International Transfers

We operate globally with a focus on the United Kingdom and South Africa.

Data may be transferred between these jurisdictions to facilitate your service (e.g., a UK client booking a South African tour).
We ensure your data is protected by using service providers that comply with standard contractual clauses and by adhering to the relevant data protection laws (UK GDPR and POPIA).

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to those employees and contractors who have a strict business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected.

Client Records: We maintain records of coaching and travel history for legal and customer service continuity.
Marketing: You may unsubscribe from marketing communications at any time, after which your details will be suppressed from future campaigns.

9. Your Legal Rights

Under applicable data protection laws, you have rights, including:

Request access to your personal data.
Request correction or erasure of your personal data.
Object to processing or withdraw consent.

 

To exercise any of these rights, please contact our support team at: contact@endurancedynamics.co